Refund policy

• Timeframe: You may return eligible items within 30 days of delivery.
• Condition: Items must be unused, unwashed, and in their original condition with tags and packaging intact.
• Non-returnable Items: Custom or personalized T-shirts, items marked as final sale, or gift cards are not eligible for return.

• Contact our customer service at [your email address] to initiate a return and receive a return authorization number.
• Include the order number and reason for return in your request.
• Ship the item back to [Your Return Address] using the provided return label (if applicable) within 7 days of receiving authorization. Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Once we receive and inspect your return, we will process your refund within 7 business days.
• Refunds will be issued to the original payment method or as store credit, depending on your preference.
• Original shipping fees are non-refundable unless the return is due to our error (e.g., defective or incorrect item).
• For defective or incorrect items, we’ll cover return shipping and provide a full refund or replacement.

• We offer exchanges for items of equal or lesser value, subject to availability. Contact us to arrange an exchange.
• Customers are responsible for shipping costs for exchanges unless the item is defective or incorrect.

• For orders outside [Your Country], returns must be marked as “Return” with the actual value of the goods to clear customs. Include three copies of the invoice in a visible plastic pouch on the package.
• Customers are responsible for return shipping and any customs fees unless the item is defective or incorrect.

• For questions or assistance, reach out to us at josh@thedadchallengepodcast.com.